ভিভো (Vivo) সার্ভিস সেন্টার নারায়ণগঞ্জ । Vivo Service Center Narayanganj

Vivo, one of the leading global smartphone brands, has made a significant mark in the Bangladeshi mobile market with its innovative features, sleek designs, and budget-friendly pricing. As the user base continues to grow, so does the need for reliable customer service. In response, Vivo has established service centers in key locations, including Narayanganj—a bustling city just outside Dhaka known for its industrial significance and growing tech-savvy population.

Vivo’s Commitment to After-Sales Support

A smartphone is not just a communication device; it's a daily essential for millions. Vivo recognizes this and has prioritized excellent after-sales service to enhance customer satisfaction and brand loyalty. Whether it’s hardware repairs, software issues, warranty claims, or general inquiries, the Vivo Service Center in Narayanganj stands out as a reliable destination for customers seeking prompt and professional assistance.

Location and Accessibility

The Vivo Customer Care Narayanganj is strategically located in a central area of the city, making it accessible to residents from all parts of Narayanganj, including Fatullah, Chashara, Shiddhirganj, and Rupganj. The service center is typically situated near commercial hubs or marketplaces, often within walking distance of public transport options, ensuring customers can visit conveniently.

Customers can also check the exact location on Google Maps or the official Vivo Bangladesh website. Most Vivo service centers operate six days a week (Saturday to Thursday) from 10:00 AM to 6:00 PM, though timings may vary slightly during holidays or special circumstances.

Services Offered

The Vivo Service Center Narayanganj offers a wide range of support services, including but not limited to:

Smartphone Repairs: From cracked screens and battery replacements to motherboard repairs and camera issues, the technicians are trained to handle all common and complex smartphone problems.

Software Support: If your Vivo device is facing software glitches, performance lags, or needs an OS update, the customer care team can troubleshoot and install updates or reset systems as needed.

Warranty Services: Vivo phones typically come with a standard one-year warranty for the device and six months for accessories like the charger and earphones. The Narayanganj service center helps customers with warranty claims, including replacement of faulty parts.

Genuine Parts Replacement: All repairs and replacements at Vivo Customer Care Narayanganj are done using genuine Vivo parts, ensuring the longevity and performance of the phone.

Customer Guidance: Not every visit to a service center is for a repair. Many customers come seeking advice on features, usage, backup, or transferring data to a new Vivo device. The staff are patient and knowledgeable, providing guidance in both Bangla and English for better understanding.

Skilled Technicians and Customer-Oriented Staff

One of the strengths of the Narayanganj Vivo Service Center is its team of skilled and certified technicians. These professionals undergo regular training from Vivo to stay updated on the latest models and technical procedures. The customer service representatives are courteous and responsive, focusing on ensuring a smooth experience for each visitor.

Whether you're a college student using a budget-friendly Y-series model or a business professional relying on the powerful V-series, the team treats every customer with equal priority.

Customer Reviews and Reputation

Feedback from local users indicates a high level of satisfaction with the Vivo Service Center in Narayanganj. Customers have praised the quick turnaround time for repairs, transparency in pricing, and the professionalism of the staff. Most minor repairs are handled within a few hours, and for more complex issues, the expected timeline is clearly communicated.

Contact Information

For those wanting to reach out before visiting, the Vivo customer care hotline or the official Vivo Bangladesh website provides up-to-date contact numbers and appointment booking options. It is always advisable to call ahead during peak times or festival seasons.

Service Center

vivo Service Center provides official Consulting, Inspection, System Update, Repair Services and etc. for all vivo customers.

Banggabondu Road, Fazar Ali trade center vivo Service Center

Address: Fazar Ali trade center ,4th Floor ,Banggabondu Road, 2 No Rail Gate ,Narayanganj - 1400

Service Hours: 10:00 AM-7:00 PM (Friday Holiday)

Mobile: +8801896034427

Hotline: 09610-991079

E-mail: service.bd@vivo.com

Facebook Page: https://www.facebook.com/vivoBangladesh

Website: https://www.vivo.com/bd

Note: From 01 PM to 2:30 PM there is the peak time in vivo service centers.Therefore, it is suggested to consider other times instead of that time to get fast service.Thank you for your understanding.