Eastern Bank PLC Motijheel Branch
Eastern Bank PLC – Motijheel Branch
Eastern Bank PLC (EBL) is one of the most renowned private commercial banks in Bangladesh, known for its commitment to innovation, customer satisfaction, and financial excellence. Among its wide network of branches, the Motijheel Branch holds a significant place as it is located in the heart of Dhaka’s central business district. The branch caters to a wide range of customers, from individuals to corporate clients, and plays a pivotal role in delivering EBL’s banking services.
Location and Accessibility
The EBL Motijheel Branch is strategically situated in the bustling Motijheel area — the financial hub of the country. The convenient location makes it easily accessible for businesses, professionals, and residents of surrounding areas. The branch is designed with modern facilities, customer-friendly infrastructure, and well-trained staff who are always ready to assist.
Departments and Services Offered
The Motijheel Branch of Eastern Bank PLC is equipped with various departments to cater to the diverse needs of its clientele. Below are the key departments operating within the branch:
Branch Infrastructure
The Motijheel Branch is designed with modern banking infrastructure to ensure seamless service delivery. The branch is equipped with:
- Spacious Customer Lounge
- Dedicated Service Desks
- Separate Sections for Different Banking Services
- ATM Booth & Cash Deposit Machines
- 24/7 Security & Surveillance
Retail Banking Department
This department focuses on individual customers, offering a wide range of personal banking services, including:
- Savings Accounts
- Current Accounts
- Fixed Deposits
- EBL Cards (Debit, Credit, Prepaid)
- EBL Locker Services
- Personal Loans
- Home Loans
- Car Loans
The retail team provides personalized solutions and financial planning support to customers to help them achieve their personal financial goals.
Corporate Banking Department
Motijheel being a commercial area, the corporate banking team at this branch is robust. This department serves:
- Large Corporations
- Multinational Companies
- SMEs
- Services include:
- Working Capital Financing
- Trade Finance (LC, Bank Guarantee, etc.)
- Corporate Loans
- Project Financing
- Cash Management Solutions
Corporate Relationship Managers work closely with clients to offer tailored financial products.
SME Banking Unit
To support small and medium enterprises, EBL Motijheel Branch provides specialized financial products such as:
- SME Loans & Overdrafts
- Trade Finance for SMEs
- SME Deposit Schemes
- Advisory Support
This department plays a crucial role in promoting entrepreneurship and job creation in the local economy.
Foreign Exchange and Trade Finance Department
Given the high volume of import-export activity in the area, the Motijheel Branch has a fully functional Foreign Exchange Department offering:
- Letter of Credit (LC) Services
- Import & Export Finance
- Foreign Currency Accounts
- Inward & Outward Remittance Services
- Foreign Demand Drafts
- Traveler’s Cheques & Currency Exchange
This department complies strictly with the guidelines of Bangladesh Bank to ensure secure and legal transactions.
Cash & Teller Services
The Cash Section provides daily transaction services including:
- Cash Deposits & Withdrawals
- Cheque Encashment
- Utility Bill Payments
- Fund Transfers
The efficient teller team ensures quick and secure service for all walk-in customers.
Customer Service & Help Desk
A dedicated customer service team is available to assist clients with:
- Account Opening Assistance
- Statement Requests
- Cheque Book & Card Issuance
- Complaint Resolution
- Product Information
Their goal is to ensure smooth and satisfying banking experiences for all clients.
ATM and Self-Service Zone
EBL Motijheel has a 24/7 ATM Booth and Self-Service Banking Zone where customers can:
- Withdraw cash
- Deposit money through CDM (Cash Deposit Machine)
- Print mini-statements
- Check balance
This digital initiative allows customers to enjoy banking beyond office hours.
Digital Banking Support
Eastern Bank PLC strongly promotes digital transformation. The Motijheel Branch offers full support for:
- EBL SKYBANKING App
- Internet Banking
- SMS Banking
- Online Bill Payments
- eStatement Services
Customers can easily transition between physical and digital banking modes.
The Eastern Bank PLC Motijheel Branch stands as a model of modern banking excellence in Bangladesh. With its diverse departments, customer-first approach, and emphasis on security and innovation, the branch plays a pivotal role in serving the banking needs of Dhaka’s financial district. Whether you're a business owner, a corporate client, or an individual customer, the Motijheel Branch ensures that all your financial needs are met with professionalism, efficiency, and care.
Eastern Bank PLC
Motijheel Branch
Address: Shadinota Bhaban, 88 Motijheel C/A, Dhaka
Routing Number: 095274241
Telephone: 02-223385073 & 02-223381694
IP Phone: 09666777325
Ext: 1782, 5051, 5056, 5060, 5052, 5057, 5059, 5057, 5061
Hotline Number: 09612-316230
E-mail: info@ebl-bd.com
Facebook: https://www.facebook.com/myebl
Website: https://www.ebl.com.bd
