Pathao vs RedX: Comprehensive Comparison of Top Courier Services in Bangladesh (2026)


In Bangladesh's booming e-commerce landscape, Pathao Courier and RedX Delivery stand out as two of the leading logistics providers. Both offer nationwide coverage, fast deliveries, and strong support for online businesses, powering millions of parcels annually. As of January 2026, choosing between them often depends on your needs—whether you're a small Facebook shop owner, a growing e-commerce merchant, or a large enterprise.

Pathao, part of Bangladesh's #1 super app, integrates seamlessly with rides, food, and payments, making it popular for affordability and ease. RedX, a tech-first logistics company (backed by ShopUp), emphasizes speed, professional service, and rapid payouts, often favored by bigger businesses.

This detailed comparison covers coverage, speed, pricing, COD handling, features, and more—based on official sources and user insights—to help you decide.

1. Coverage Areas

Both services deliver nationwide, reaching remote areas—a key advantage in Bangladesh.

  • Pathao Courier: Covers all 64 districts with home delivery (except a few remote islands like St. Martin's). Strong presence in urban metros like Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi.

  • RedX Delivery: Covers all 64 districts and over 490+ upazilas (sub-districts), with doorstep delivery emphasized as "every corner of Bangladesh."

Winner: Tie. Both excel in nationwide reach, ideal for e-commerce sellers targeting rural customers.

2. Delivery Speed and Options

Speed is crucial for customer satisfaction in e-commerce.

  • Pathao Courier:

    • Express/Same-day: 4-6 hours or by 8 PM in Dhaka/Chittagong metro (pickup by 12 PM).

    • Intra-city: 24 hours.

    • Metro areas: 24-72 hours.

    • Nationwide: 48-72 hours.

    • Strong in last-mile with on-demand riders.

  • RedX Delivery:

    • Claims "fastest in Bangladesh."

    • Nationwide: Up to 3 days (often faster in practice).

    • Focus on agile operations for quick urban and inter-district deliveries.

    • Popular for urgent needs.

Winner: RedX edges out for perceived speed and consistency (especially outside Dhaka), while Pathao shines in same-day urban deliveries.

3. Pricing Structure

Pricing is weight-based; both exclude VAT.

  • Pathao Courier (Transparent public rates):

    • Same city (24 hours): Up to 500g → BDT 60; 1kg → BDT 70; 2kg → BDT 90 (+15 BDT/kg extra).

    • Dhaka to suburbs: Up to 500g → BDT 80; 2kg → BDT 130 (+25 BDT/kg).

    • Inter-district: Up to 500g → BDT 110-120; 2kg → BDT 170-180 (+25 BDT/kg).

    • Same-day (Dhaka metro): BDT 150 for 1kg.

  • RedX Delivery:

    • Claims "lowest/competitive rates."

    • Uses an online calculator (based on weight, value, pickup/delivery areas).

    • No fixed public list, but known for business-friendly pricing.

Winner: Pathao for transparency and lower starting rates—great for small merchants. RedX may offer better bulk deals.

4. Cash on Delivery (COD) and Payment Settlement

COD is essential for Bangladeshi e-commerce trust.

  • Pathao Courier:

    • COD fee: 1% (sometimes 0.5% in Dhaka metro).

    • Settlement: Weekly or via bank/bKash.

    • 100% safe COD nationwide.

  • RedX Delivery:

    • COD fee: 0% inside Dhaka, 1% outside.

    • Settlement: Next-day payment after delivery— a major advantage.

    • Compensation policy for issues.

Winner: RedX clearly wins with faster, lower-fee payouts—critical for cash flow in growing businesses.

5. Technology, Tracking, and Merchant Features

Both are tech-driven.

  • Pathao Courier:

    • Live tracking via Pathao app (user-friendly).

    • Merchant panel: Easy registration, order management, analytics.

    • API integration, fulfillment (warehousing, packaging).

    • Reverse logistics (returns/exchanges).

  • RedX Delivery:

    • Real-time tracking + SMS updates.

    • Merchant-focused: Automated tools, warehouse trials.

    • Strong API for e-commerce platforms.

Winner: Tie. Pathao's super app integration is seamless for users; RedX feels more professional for enterprises.

6. Safety, Support, and Reliability

  • Both offer 100% safety guarantees and 24/7 support.

  • Pathao: Massive scale (130M+ deliveries, 200,000+ businesses).

  • RedX: Compensation policy, trusted by large platforms.

User feedback (from forums like Reddit): Pathao is "easy and efficient for small businesses"; RedX is "for big businesses" with better speed but sometimes higher costs.

Coverage

  • Pathao - All 64 districts
  • RedX - Coverage All 64 districts All 64 districts + 490+ upazilas

Speed

  • Pathao - Same-day Dhaka (4-6 hrs), 48-72 hrs nationwide
  • Redx - Up to 3 days nationwide, fastest claim

Pricing (up to 500g same city)

  • Pathao - BDT 60
  • Redx - Competitive (calculator-based)

COD Fee

  • Pathao -1% (0.5% Dhaka)
  • Redx - 0% Dhaka, 1% outside
Payment Settlement
  • Pathao - Weekly
  • Redx - Next-day
Best For
  • Pathao - Small/medium businesses, individuals.
  • Redx - Larger enterprises, fast payouts
Tracking/App
  • Pathao - Excellent via super app
  • Redx - Real-time + SMS

Which One Should You Choose in 2026

Choose Pathao if you're a small or starting e-commerce seller in Dhaka or urban areas—it's more affordable, transparent, and user-friendly with super app perks.

Choose RedX if speed, next-day payments, and professional logistics matter more—ideal for scaling businesses or high-volume operations.

Many merchants use both depending on regions or promotions. For the latest rates or to register, visit Pathao Courier or RedX.
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