Samsung Service Centers in Rajshahi District
Samsung is one of the most popular and trusted electronics brands in Bangladesh, offering a wide range of products including smartphones, tablets, televisions, refrigerators, washing machines, air conditioners, and more. In Rajshahi district, a growing number of residents rely on Samsung devices for daily communication, entertainment, and household needs. However, like any electronic device, Samsung products may occasionally require repair or maintenance. This is where authorized Samsung service centers in Rajshahi play a crucial role.
Choosing an authorized Samsung service center in Rajshahi district ensures you get genuine spare parts, expert technicians trained by Samsung, and warranty-protected repairs. Unauthorized repairs can void your warranty and lead to further damage. In this detailed SEO-friendly guide, we cover everything you need to know about Samsung authorized service centers in Rajshahi, including locations, contact details, services offered, operating hours, tips for visiting, and much more. Whether you're searching for Samsung mobile service center Rajshahi, Samsung TV repair Rajshahi, or appliance servicing, this article has you covered.
As of 2026, Samsung maintains a strong network of service points across Bangladesh, with several reliable options in Rajshahi city (the primary hub of Rajshahi district). Always verify the latest details via the official Samsung Bangladesh website or helpline, as locations and contacts may update periodically.
Authorized Samsung Service Center in Rajshahi?
Opting for an official Samsung service center in Rajshahi over local repair shops offers numerous advantages:
- Genuine Parts: Authorized centers use 100% original Samsung components, ensuring longevity and performance.
- Expert Technicians: Staff are certified and regularly trained by Samsung engineers.
- Warranty Protection: Repairs at authorized centers preserve your product warranty (typically 1-10 years depending on the item).
- Transparent Pricing: Out-of-warranty repairs follow Samsung's official labor and parts charges.
- Advanced Diagnostics: Access to Samsung's proprietary tools for accurate issue detection.
- Customer Support: Seamless integration with Samsung's national helpline and online tracking.
In Rajshahi district, where access to high-quality electronics service can be limited compared to Dhaka, these authorized centers provide peace of mind. Common issues handled include cracked screens on Galaxy phones, software glitches, battery drainage, TV display problems, refrigerator cooling faults, and washing machine errors.
Avoid unauthorized shops that may use counterfeit parts, leading to recurring problems and safety risks.
Find the Nearest Samsung Service Center in Rajshahi
Samsung Bangladesh does not publish a static list of all centers on their website but offers a convenient locator tool. Here's how to find one:
- Visit the official Samsung Bangladesh support page
- Select your product category (Mobile, TV/AV, Home Appliances).
- Enter "Rajshahi" as the location or use the map/search function.
- Alternatively, call the Samsung Bangladesh helpline:
- Toll-free: +88 08000 300 300
- Paid: +88 09612 300 300
- Hours: 8 AM to 8 PM, Saturday to Thursday.
List of Samsung Authorized Service Centers in Rajshahi District (2026)
Rajshahi district primarily has service centers concentrated in Rajshahi city, serving residents from areas like Boalia, Motihar, Shah Makhdum, and surrounding upazilas. Below are the key authorized/partner service centers based on reliable directories and partner listings:
1. 1000FIX Rajshahi (Authorized Samsung Mobile & Electronics Service Center)
- Full Address: 99, Awal Plaza, Alokar More (Station Road), Rajshahi - 6000
- Phone Numbers: 16404 02020, 09611 464646, 01730 701941
- Alternative Contact: Samsung Helpline 08000 300 300
- Operating Hours: Typically 10:00 AM to 8:00 PM (Saturday to Thursday); closed on Fridays or limited hours – confirm via call.
- Mobile phones (Galaxy S, A, Z series – screen replacement, battery, camera repairs)
- Tablets and wearables
- TVs and home appliances (limited; may refer for larger items)
- Software updates, data backup, and diagnostics
- Location Highlights: Situated at the busy Alokar More junction, easily accessible by rickshaw or CNG from Rajshahi Railway Station or New Market. Ample parking nearby.
- Why Visit Here?: Known for quick mobile repairs and genuine parts. Popular among students from Rajshahi University.
2. Celegra Rajshahi (Partner Service Center)
- Full Address: Chad and Sons Shopping Complex, New Market Road (near Greater Road/Kadirgonj), Rajshahi - 6000
- Phone Numbers: 01753 182906, 01753 182906
- Alternative Contact: Samsung Helpline
- Operating Hours: 10:00 AM to 8:00 PM (Saturday to Thursday)
- Comprehensive mobile repairs
- TV/AV products and home appliances
- Warranty claims and out-of-warranty fixes
- Location Highlights: Close to Rajshahi New Market, ideal for shoppers. Near Greater Road and Kadirgonj area.
- Note: Some listings refer to it as the "Kadirgonj" or "Greater Road" center (242/A Kadirgonj, 1st Floor).
3. Additional Partner Center – Greater Road/Kadirgonj
- Full Address: 242/A Kadirgonj, 1st Floor, Greater Road, Rajshahi
- Phone Numbers: 01753 182906 (shared with Celegra), 9611464646
- Operating Hours: Similar to above
- Services Offered: Full range – mobiles, TVs, appliances
- Location Highlights: Central location, easy access from Boalia Thana.
Note for Rajshahi District Residents Outside City: If you're in upazilas like Puthia, Bagmara, or Godagari, the Rajshahi city centers are the nearest. For Naogaon or Sirajganj (in Rajshahi division but different districts), separate centers exist (e.g., Excel Telecom in Naogaon).
These centers are managed by Samsung's authorized partners like Fair Solutions Ltd. (FSL) and others, ensuring official standards.
Services Offered at Samsung Service Centers in Rajshahi
Samsung service centers in Rajshahi handle a broad spectrum of products:
- Mobile Devices: Screen/battery replacement, water damage, charging issues, software troubleshooting.
- TVs and Audio: Display faults, sound problems, smart TV setup.
- Home Appliances: Refrigerator compressor issues, washing machine drum repairs, AC gas refills, microwave faults.
- Warranty Services: Free repairs within warranty period (with proof of purchase).
- Out-of-Warranty Repairs: Charges based on official rates – view at Samsung Out-of-Warranty Charges.
- Additional Perks: Pickup/drop-off (availability varies), on-site service for large appliances, and Galaxy Maintenance Mode for privacy during repairs.
Visiting Samsung Service Center in Rajshahi
- Prepare Documents: Bring invoice, warranty card, and ID.
- Backup Data: Especially for phones – use Samsung Smart Switch.
- Describe the Issue Clearly: Note when the problem started.
- Ask for Estimate: Get a quote before proceeding.
- Track Repair: Use job sheet number or helpline.
- Visit During Weekdays: Avoid peak hours (evenings).
- Transportation: Use local buses, rickshaws, or apps like Pathao for easy travel in Rajshahi traffic.
Samsung Repair Issues in Rajshahi and Solutions
- Battery Drain on Galaxy Phones: Often due to heat – centers offer battery replacement (BDT 1,500-4,000).
- Screen Damage: Frequent from drops – genuine OLED screens used.
- Appliance Issues: Dust in AC filters or fridge seals – regular maintenance advised.
- Software Problems: Free updates available.
Samsung's Commitment to Customer Service in Bangladesh
Samsung has expanded its service network in Bangladesh to over 42 points nationwide. In regional areas like Rajshahi, partner centers ensure accessibility. Initiatives like doorstep service (for select products) and dedicated helplines reflect their customer-first approach.
FAQ About Samsung Service Centers in Rajshahi District
Q: What is the nearest Samsung service center in Rajshahi city?
A: 1000FIX at Alokar More or Celegra at New Market Road.Q: Are these centers open on Fridays?
A: Usually closed or limited hours – call to confirm.Q: How much does a Galaxy screen replacement cost in Rajshahi?
A: Depends on model; check official charges or call center.Q: Can I get home appliance repair at these centers?
A: Yes, for carry-in items; larger ones may have on-site options.Q: Is there a Samsung service center in Rajshahi University area?
A: Nearest is Alokar More, about 10-15 minutes away.Q: How to check warranty status?
A: Via Samsung Members app or helpline.
Conclusion: Finding a reliable Samsung service center in Rajshahi district is easy with the options in Rajshahi city. Whether it's a quick mobile fix or major appliance repair, authorized centers like 1000FIX and Celegra provide top-notch service using genuine parts. Always prioritize official channels for the best experience.
For the most up-to-date information, visit the Samsung Bangladesh website or call the helpline. If you have experiences with these centers, share in the comments below!
