Tecno, Infinix, Itel, and Oraimo Mobile Sales and Service Centers in Moulvibazar
Tecno, Infinix, Itel, and Oraimo Mobile Sales and Service Centers
Pronoty Enterprise
ঠিকানা: নীচ তলা,কুসুমবাগ শপিং সিটি,কুসুমবাগ,মৌলভীবাজার
ফোন: +880-1796579713
ঘন্টার:সপ্তাহের দিন ঘন্টা
ব্র্যান্ড: Infinix,TECNO,itel
Locaton: Google Map
In the bustling mobile market of Bangladesh, brands like Tecno, Infinix, Itel, and Oraimo have carved out a significant niche, offering affordable yet feature-packed smartphones, feature phones, and accessories. These brands fall under the umbrella of Transsion Holdings, a Chinese company that has become a dominant player in emerging markets by focusing on value-for-money devices tailored to local needs. Tecno is known for its camera-centric smartphones like the Camon series, Infinix for stylish designs and gaming-oriented models such as the Hot and Note lines, Itel for budget-friendly basics including feature phones, and Oraimo for reliable accessories like earbuds, chargers, and power banks. In Bangladesh, these brands have gained popularity due to their competitive pricing, robust after-sales support through Carlcare, and widespread availability.
Moulvibazar, a picturesque district in the Sylhet Division known for its tea gardens and natural beauty, may not be as urbanized as Dhaka or Chittagong, but it still hosts dedicated sales and service options for these brands. Residents and visitors can access official support without traveling far, thanks to authorized outlets and service centers. Below, we detail the key locations for sales and service in the district, based on official and verified sources as of January 2026.
Service Centers: Reliable Support from Carlcare
Carlcare serves as the official after-sales service provider for Tecno, Infinix, Itel, and Oraimo in Bangladesh. They handle repairs, warranty claims, software updates, and accessory replacements, ensuring genuine parts and professional service. In Moulvibazar, the primary service hub is:
Pronoty Enterprise
Address: Ground Floor, Kusumbag Shopping City, Kusumbag, Moulvibazar Sadar, Moulvibazar
Phone: +880-1796579713
Operating Hours: Typically 10:00 AM to 7:00 PM (Monday to Saturday; confirm for holidays) Brands Served: Tecno, Infinix, Itel (Oraimo accessories may also be handled here, as Carlcare covers the full Transsion portfolio)
This center is equipped to address common issues like screen replacements, battery problems, and software glitches. It's a one-stop spot for warranty services, and users report efficient turnaround times. If you're facing hardware troubles or need genuine spare parts, this is the go-to location in the district center.
While Carlcare focuses on service, some centers occasionally stock basic accessories or demo units, bridging the gap to sales.
Sales Outlets: Where to Buy Your Next Device
For purchasing new devices, authorized dealers ensure you get official products with warranties (typically 1 year for phones and varying for accessories). These outlets often offer installment plans, promotions, and hands-on demos. In Moulvibazar district, key sales points include multi-brand retailers that carry Tecno, Infinix, Itel, and Oraimo alongside other lines.
Brothers Telecom
Address: Mili Plaza, Uttar Bazar, Kulaura, Moulvibazar (Kulaura Upazila, about 45 km from Moulvibazar town)
Phone: +880-1719-151023
Email: mujahidmamun69@gmail.com
Website: https://brotherstelecom.net
Operating Hours: Open daily (specific times: 9:00 AM to 9:00 PM; check for updates)
Brands Sold: Tecno (official store), Infinix, Itel, Oraimo, plus others like Oppo, Vivo, Samsung, Lava, and Huawei
This outlet is recognized as an official Tecno store for the Moulvibazar area, making it a reliable spot for the latest models. They offer in-store collection, competitive pricing, and often run local promotions, including installment options for Tecno and Infinix phones (e.g., 20% down payment with 4-9 month plans). Oraimo accessories, such as wireless earbuds and fast chargers, are readily available here. Customer reviews highlight their knowledgeable staff and wide selection, with additional services like basic repairs for some brands.
Other mobile shops in Moulvibazar town and upazilas (like Juri or Sreemangal) may stock these brands unofficially, but for authenticity and warranty, stick to authorized spots like Brothers Telecom. Online platforms like Daraz, Pickaboo, and the official Tecno e-shop deliver to Moulvibazar, often with EMI options, but physical stores provide the advantage of immediate inspection.
Tips for Buyers and Users in Moulvibazar
- Warranty and Authenticity: Always purchase from authorized dealers to avoid counterfeit products. Check for the Carlcare warranty sticker on devices.
- Promotions and Installments: Look out for seasonal deals, especially during festivals like Eid, where brands like Infinix offer discounts on mid-range models.
- Accessibility: Moulvibazar's rural areas might require travel to Kulaura or the district center, but public transport is affordable. For remote queries, contact centers via phone or WhatsApp.
- Sustainability and Trends: These brands emphasize eco-friendly practices, with models featuring long-lasting batteries (e.g., 7000mAh in some Tecno Pova series). In 2026, expect more 5G-enabled devices from Infinix and Tecno rolling out locally.
- Customer Feedback: Based on online reviews, service satisfaction in Moulvibazar is high, with quick resolutions at Pronoty Enterprise. Sales at Brothers Telecom are praised for variety, though stock for premium models might vary.
As the mobile landscape evolves, Tecno, Infinix, Itel, and Oraimo continue to expand their footprint in regions like Moulvibazar, making advanced technology accessible to all. Whether you're upgrading your smartphone or grabbing Oraimo earbuds for your daily commute, these centers ensure a seamless experience. For the latest updates, visit official websites or call ahead.
