bKash Customer Care Address in Chattogram
In the vibrant port city of Chattogram (formerly Chittagong), Bangladesh's commercial hub and second-largest city, bKash has become an indispensable mobile financial service. With millions of users relying on bKash for send money, cash-out, bill payments, mobile recharge, and more, access to reliable customer care is essential. If you're searching for "bKash customer care address Chattogram," "bKash center location in Chattogram," or "nearest bKash care point Chittagong," this detailed SEO-optimized guide for 2026 has all the information you need.
Chattogram District, encompassing urban areas like Agrabad, Muradpur, and Halishahar, as well as upazilas such as Hathazari, Sitakunda, and Anwara, sees heavy bKash usage due to its industrial, trade, and remittance-driven economy. bKash operates multiple dedicated Customer Care Centers in the district to handle in-person queries efficiently.
This comprehensive article covers the official bKash customer care addresses in Chattogram District, including exact locations, landmarks, directions, operating hours, services, and alternatives like the 24/7 helpline.
Official bKash Customer Care Centers in Chattogram District (Updated 2026)
bKash maintains several customer care centers across Chattogram to serve its large user base. The two primary and most prominent centers, as listed on official channels, are in Agrabad and Muradpur—central locations easily accessible from most parts of the city.
bKash Agrabad Customer Care Center
Full Address: Agrabad Center, 2470/A, Chowmuhani, Ground Floor, SK Mujib Road, Agrabad, Chattogram-4100.
Key Landmarks:
- Near Agrabad Chowmuhani intersection
- Opposite or close to major banks and commercial buildings in the heart of Agrabad Commercial Area (ACA)
- Proximity to World Trade Center and Chattogram Chamber of Commerce
Agrabad is Chattogram's prime business district, making this center ideal for merchants, businessmen, and residents in Double Mooring Thana.
bKash Muradpur Customer Care Center
- At Muradpur Circle (Chowmuhani) on CDA Avenue
- Near 2 No. Gate or Lalkhan Bazar area
- Close to hotels, restaurants, and educational institutions
This center serves users in Panchlaish and surrounding areas, including access from GEC Circle.
Additional centers may exist in areas like Halishahar, Hathazari, or Kalurghat (from older expansions), but Agrabad and Muradpur remain the flagship locations for comprehensive support in 2026. For the full list, use the bKash app locator or visit www.bkash.com.
How to Reach bKash Customer Care Centers in Chattogram
Chattogram's well-connected roads, rail, and public transport make visiting these centers convenient.
Directions to Agrabad Customer Care Center
- From Chattogram Railway Station (Station Road): Take a CNG auto-rickshaw or rickshaw via Jubilee Road to Agrabad (15-20 minutes, ~10 km).
- From Shah Amanat International Airport: Head via O.R. Nizam Road to Agrabad Chowmuhani (20-30 minutes by taxi or ride-share).
- From New Market or GEC Circle: Direct route via CDA Avenue to SK Mujib Road.
- Public Transport: Local buses or leguna to Agrabad Chowmuhani stop.
- Ride-Sharing: Use Pathao/Uber with "Agrabad Center, SK Mujib Road" – ample parking nearby.
Directions to Muradpur Customer Care Center
- From Railway Station: Via Zakir Hossain Road to Muradpur Circle (10-15 minutes).
- From Airport: Through Port Connecting Road to CDA Avenue (25-35 minutes).
- From Agrabad: Short drive via SK Mujib Road to CDA Avenue.
- Public Transport: Buses to Muradpur or 2 No. Gate.
- GPS Tip: Search "Islam Tower, Muradpur" for precise navigation.
Operating Hours of bKash Customer Care Centers in Chattogram
- Standard hours for Chattogram centers:
- Saturday to Thursday: 10:00 AM to 7:00 PM
- Friday: 10:00 AM to 6:00 PM (some variations)
- Closed on government holidays.
Confirm via helpline 16247 before visiting, as hours may adjust.
Services Offered at bKash Customer Care Addresses in Chattogram
- Transaction disputes, reversals, and refunds
- Limit increases (send money, cash-out, add money)
- Savings, loans, or investment product enrollment
- Merchant account support
- Document submission for compliance
Staff are trained for quick, professional service. Bring NID, registered mobile, and transaction details.
Why Choose In-Person bKash Customer Care in Chattogram District?
In a bustling city like Chattogram, with high transaction volumes from ports, EPZs, and markets, in-person visits resolve complex issues faster—especially for limit upgrades or fraud cases needing documents. Centers reduce digital barriers for rural migrants or elderly users.
Alternative Support Options for Chattogram bKash Users
Most issues resolve remotely:
- 24/7 Helpline: Dial 16247 (from any operator) or +88-02-55663001.
- bKash App: Self-service PIN reset, complaint lodging, transaction check.
- Live Chat: On www.bkash.com during business hours.
- Email: support@bkash.com
- Social Media: Official Facebook for queries.
Common Issues and Resolutions at Chattogram Centers
- Failed transactions (network/port issues).
- PIN errors.
- Limit increases for higher remittances.
- Merchant payment disputes.
- Fraud in busy markets.
Safety and Visiting Tips for bKash Centers in Chattogram
- Carry original documents.
- Visit early to avoid crowds.
- Never share PIN/OTP.
- Use official channels only.
- Beware of fake agents in crowded areas.
Frequently Asked Questions (FAQ)
Q: What are the main bKash customer care addresses in Chattogram?
A: Agrabad (SK Mujib Road) and Muradpur (CDA Avenue).Q: Are there bKash centers outside city areas?
A: Primarily urban; use agents in rural upazilas.Q: Helpline cost?
A: Standard call rates.Q: Can I reset PIN without visiting?
A: Yes, via app or helpline.Q: Timings on Friday?
A: Usually until 6 PM.
Seamless bKash Support in Chattogram District
With prime locations in Agrabad and Muradpur, bKash customer care addresses in Chattogram District offer top-notch service in 2026. Combined with digital tools and agents, support is always accessible. Transact confidently with bKash!
